About
After spending 20 years working as an administrator within the healthcare industry throughout Ireland, the UK and Canada, I ventured to start my own Virtual Assistant business offering freelance administrative services remotely in 2018. The decision to start on my own wasn't easy, but my extensive experience in the field gave me the confidence to pursue my entrepreneurial dreams.
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Initially, I wasn't sure what niche to offer or who I'd like to work with, but it didn't take me long to discover that working with Clinical Counsellors was what I found the most rewarding. While working with my clients, I realised that the services I provided relieved a lot of administrative burdens that they would otherwise have had to bear on their own. This gave them more time and space to focus their energies on their clients, which is at the core of their businesses.
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I take great pleasure in working with business owners who have small practices because of the unique challenges they face every day. From the onset, my goal has been to collaborate with my clients and offer them the support they need while keeping them organized, prioritized and less stressed. As a virtual assistant, I have systems already in place to ensure a streamlined and efficient workflow. This allows my clients to concentrate on the work of helping people while I take care of the rest.
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The services I offer are broad in scope and can be adapted to meet the needs of each client. However, I practice a streamlined and intuitive approach to assistance, which rests on empathy, efficiency, and astute problem-solving. I am always looking for ways to innovate and streamline work processes as a way to save time, money and ensure maximum productivity for my clients.
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If you would like to find out more about the services I offer, please reach out and book a free 30-minute consultation with me. I am positive that I can provide the support and assistance necessary to help you take your clinical counselling practice to greater heights while saving you lots of time, money and effort.
My Services
Assistant to Mental Health Practitioners
In 2018, I set up my VA business offering support to small business owners working in the mental health industry.
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My services include:
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Expert use of Jane
Jane set-up
Direct billing
TELUS eClaims
Client Support
Scheduling & management
Calendar Support/Integration
Website support
Presentations
Proofreading/Editing
Website Support
Troubleshooting
Research
Graphics - social media/flyers etc.
Newsletters
End-of-month reports
Finances
Data Entry​​
Applications and Resources
Thankfully we have so many resources and applications available to us to make life a lot easier when running a business.
What I use on a daily basis:
GDrive (Email, Docs, Calendar)
MS Office (Excel, PowerPoint, Word)
iWork (Keynote, Numbers, Pages)
Asana/Trello/Slack/Teamwork
CRM's (Mailchimp & Convertkit)
Squarespace/Wix/WordPress
Oscar/Jane/SimplePractice/Practice Better
Toggle/Clockify
Canva
iPhoto
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Packages
Monthly Retainers
Monthly retainers are a perfect way for you to set up a budget for monthly support.
Minimum of 10 hours a month (hours cannot be rolled over).
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Individual Projects
This is perfect if you have a one off project. I will have a video conference with you, determine your needs, send you a quote and a contract once terms are agreed. Â Time and rate will be agreed upon prior to the work.