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Gemma Gormley Virtual Assistant

I love the annoying admin tasks that business owners hate!

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About

After spending 20 years working as an administrator within the healthcare industry throughout Ireland, the UK and Canada, I ventured to start my own Virtual Assistant business offering freelance administrative services remotely in 2018. The decision to start on my own wasn't easy, but my extensive experience in the field gave me the confidence to pursue my entrepreneurial dreams.

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Initially, I wasn't sure what niche to offer or who I'd like to work with, but it didn't take me long to discover that working with Clinical Counsellors was what I found the most rewarding. While working with my clients, I realised that the services I provided relieved a lot of administrative burdens that they would otherwise have had to bear on their own. This gave them more time and space to focus their energies on their clients, which is at the core of their businesses.

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I take great pleasure in working with business owners who have small practices because of the unique challenges they face every day. From the onset, my goal has been to collaborate with my clients and offer them the support they need while keeping them organized, prioritized and less stressed. As a virtual assistant, I have systems already in place to ensure a streamlined and efficient workflow. This allows my clients to concentrate on the work of helping people while I take care of the rest.

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The services I offer are broad in scope and can be adapted to meet the needs of each client. However, I practice a streamlined and intuitive approach to assistance, which rests on empathy, efficiency, and astute problem-solving. I am always looking for ways to innovate and streamline work processes as a way to save time, money and ensure maximum productivity for my clients.

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If you would like to find out more about the services I offer, please reach out and book a free 30-minute consultation with me. I am positive that I can provide the support and assistance necessary to help you take your clinical counselling practice to greater heights while saving you lots of time, money and effort.

My Services

Assistant to Mental Health Practitioners

In 2018, I set up my VA business offering support to small business owners working in the mental health industry. 

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My services include:

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Expert use of Jane

Jane set-up

Direct billing

TELUS eClaims

Client Support

Scheduling & management

Calendar Support/Integration

Website support

Presentations

Proofreading/Editing

Website Support

Troubleshooting

Research

Graphics - social media/flyers etc.

Newsletters

End-of-month reports

Finances

Data Entry​​

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Applications and Resources

Thankfully we have so many resources and applications available to us to make life a lot easier when running a business.  


What I use on a daily basis:

GDrive (Email, Docs, Calendar) 

MS Office (Excel, PowerPoint, Word)

iWork (Keynote, Numbers, Pages)

Asana/Trello/Slack/Teamwork

CRM's (Mailchimp & Convertkit) 

Squarespace/Wix/WordPress

Oscar/Jane/SimplePractice/Practice Better

Toggle/Clockify

Canva

iPhoto

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Packages

Monthly Retainers

Monthly retainers are a perfect way for you to set up a budget for monthly support. 


Minimum of 10 hours a month (hours cannot be rolled over). 

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 Individual Projects

This is perfect if you have a one off project. I will have a video conference with you, determine your needs, send you a quote and a contract once terms are agreed.  Time and rate will be agreed upon prior to the work.

Gemma was an integral support as I set up my own practice and continues to be an incredible ongoing admin support to my business. Gemma is highly familiar with the practice of counselling in BC. She assists/assisted me with a wide range of tasks including branding, website design and ongoing maintenance, acquiring a business license, Jane set up and ongoing management, advertising, set up as a service provider with First Nations Health Authority and with ICBC, etc. Because Gemma is so familiar with supporting BC-based counsellors, she can do the aforementioned tasks in a fraction of the time it would take me to figure it out. Gemma also compiles detailed records of my finances so, at the end of the year, my tax information is completely ready to send to my accountant. This saves me so much time and taxes are now a very easy process.


In addition to supporting me with my business, Gemma also helps with miscellaneous tasks such as creating family photo albums, booking flights and finding me a wonderful physio and RMT when I moved to a new town. I cannot recommend Gemma enough to support you in your counselling practice and I know that by hiring Gemma you will find that many aspects of life become much easier. 

Amber Lowdermilk, Clinical Director, Amber Counselling

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©2024 by Gemma Gormley Virtual Assistant

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